Do Rex Specs fit “short-nosed” breeds?
Yes, Rex Specs can fit breeds such as, boxers, Pit bulls, Bull terriers and some Bulldogs. Many of these breeds have eye issues and Rex Specs can offer beneficial eye protection. A correct/comfortable fit really depends on the width of their muzzle (nose). Some bulldogs may have muzzles that are too broad or short for the goggle to rest comfortably on and may not work out. Check out the link below to help you determine what the best size would be for your “short-nosed” pup. Small Wide Goggle
Will Rex Specs fit pugs, french bulldogs or boston terriers?
It depends, yes and no. Our size Small Wide was specifically designed to fit smaller dogs with a flat wide face. Although, it was designed with this in mind, Pugs, French bulldogs and Bulldogs can be a challenge for Rex Specs to fit. The dog needs enough ‘nose’ for the goggle to rest on and a ‘chin’ for the strap to function properly. Small Wide Goggle
What if my dog is in-between sizes?
If your dog is in between two sizes we recommend going with the larger size to allow for your dog to have better peripheral vision. Please view our Size Guide. Using the fit guide ‘How to measure’ can help you determine what the best size goggle will be for your dog.
Can I return the Rex Specs if they don’t fit or my dog doesn't like them?
It’s important to us that you are satisfied with your Rex Specs and have the resources you need for you and your dog to enjoy them to the fullest! Perhaps we can help, feel free to contact us directly for fitting and training tips if you’re struggling to get your pup comfortable wearing Rex Specs. You can return your order within our 30 days of your purchase date. Please note shipping costs are non-refundable for return orders. Return Policy
Will I get an order and shipping confirmation email?
Yes, after your order is placed you will receive an email with your order confirmation. Once your order has been processed and shipped you will receive a second email with a shipping confirmation and an order tracking number. Please check your spam filter. If you did not receive any email confirmations please contact us via email email@example.com and we would be happy to look into it for you.
What is your shipping policy?
All orders will be fulfilled in 1-3 business days. Please take this into consideration when placing an order if you need your order by a certain day of the week. As for weekend orders, please keep in mind shipments do not go out on Saturdays or Sundays, therefore if you place an order over the weekend it will not be shipped out until Monday. Any orders placed on Thursday after 9pm EST will be shipped out on the following Monday. If you believe your shipment is lost or something is wrong with the address or tracking please email us at firstname.lastname@example.org
Read our full Shipping and Return Policy HERE.
Do you offer international shipping?
Yes, we do offer international shipping to select countries. Please note that our shipping rates do not include customs fees and taxes and international customers will be charged customs when they receive their order. You may not know but you could have a dealer near you. Please visit our list of international dealers and their locations HERE.
Do the lenses scratch?
All Rex Specs lenses are made of 100% polycarbonate. They are durable, flexible and provide the necessary UVA/UVB protection. However, they will scratch with tough wear. Some of our lenses show wear and tear less than others. The clear and smoke lenses show the least amount of wear and the mirror coated lenses will show the scratches more easily. Dogs are not bothered by scratches and disturbances on the lens like we would be, they actually have quite poor short range vision and see right past minor scratches and disturbances on the lens. So, go ahead and let them use the lenses to the fullest! Should you need new lenses, you can always have replacement lenses available.
Dogs are going to be hard on these lenses so we recommend to start training your dog to wear the goggle without any lenses. This will help protect the lenses from the dog’s initial natural reaction to paw at the goggles and rub their head into the ground. Once your dog is used to wearing the frame, move to the clear lens and then to the tinted lens. Read more about training your dog to wear Rex Specs HERE.
Are they impact resistant?
The Rex Specs size large goggles have passed the ANSI Z87.1-2010 impact resistance test. Check out the video link below demonstrating this impact test on a pair of Rex Specs.
Can Rex Specs be worn in the water?
Rex Specs can certainly be used in water! Dogs can go in and out of the water without any issues. However, they do not keep water out (like human swim goggles) but they are designed to drain quickly. Read more about Rex Specs Dog Goggles performance in water HERE.
How do I become a dealer to sell rex specs?
If you’re interested in opening a wholesale account with us, please complete our wholesale account application. We review all wholesale applications at the beginning of each month. After your application has been reviewed we will be in touch on the status of your application. Check out our wholesale application HERE.
Are there any discounts for service animals?
Unfortunately, we do not offer discounts for Service Animals. We recognize the importance and value service dogs bring. Sign up for our newsletter to get updates on any sale items or promotions we have going on.
My dog just had eye surgery and hates using an e-collar (cone) can i use rex specs instead?
Rex Specs can be a great option to provide eye protection for your dog. However, we do not recommend Rex Specs as an alternative to wearing an e-collar until your dog's eyes are completely healed from surgery. We recommend this because if your dog is new to Rex Specs it’s natural for them to paw at their face as they become accustomed to wearing Rex Specs. We would hate for them to potentially damage the delicate surgery.
If your dog is fully trained and comfortable wearing Rex Specs you can use them for eye protection post surgery. With a fully trained dog they will be comfortable wearing dog goggles and will not want to paw or rub their face to get the goggles off.
Leashes and Collars FAQ
Is the collar compatible with all leashes?
Our collar is compatible with many brands of leashes, if the leash has a big buckle. The leash buckle needs to have a large opening to work well. Carabiners work great, and most medium/large breed leashes made by a quality brand will also work.
How does the daisy chain work on the leash?
The daisy chain allows for an entirely versatile experience. The design is the same on both ends and customizable to your wants and needs. Wrap the leash around your waist to be hands free, tie to a tree, a post, or a bike rack. The possibilities are endless! Great for 2 dogs as well. The Rex Specs team has used this leash for all sorts of things - not all dog related!